TERMS & CONDITIONS FOR TICKET HOLDERS
1. Tickets are sold for and on behalf of the organisation presenting this activity and are subject to the conditions of sale of that organisation and to the requirements of the venue at which the activity is presented.
2. The right of admission is reserved.
3. The right is reserved to vary, substitute or withdraw advertised programs, artists and seating arrangements.
4. No refunds except as in Entertainment Industry Code of Fair Practice.
5. Subscription and single tickets may be exchanged. Such exchanges are subject to availability and will be undertaken in accordance with the current terms specified by the subscription exchange service.
6. Use of cameras, mobile phones and other recording devices is prohibited in the venue’s auditorium.
7. The Song Company (TSC) and its appointed third parties reserve the right to record, broadcast and simulcast any performance. If you are photographed or filmed whilst attending a performance, you consent to being photographed or filmed by the THSC or its appointed third parties. The TSC or its appointed third parties can broadcast, publish, license and use any photographs, film, recordings and images of you without compensation.
8. Tickets are valid only when purchased from The Song Company or an authorised agent.
9. Performances may be unsuitable for children under eight years of age. All patrons (including babies and children) must hold a valid ticket.
10. Patrons arriving late will not be admitted into the venue’s auditorium unless there is a suitable break in the performance.
11. Patrons who disrupt a performance may be ejected from the venue.
The Song Company follows Live Performance Australia voluntary Ticketing Code of Practice, a best practice guide for the Australian live performance industry that applies to the purchase and use of tickets and related matters. Download a copy of the LPA's Ticketing Code of Practice.